WW app on IPhone not working

[usuallyfoundinthefastlane]

Is anyone else having problems with the Weight Watchers app on the iPhone tonight? I only started on Monday and have been enthusiastically tracking, only for it to refuse to add any new food tonight and all values have gone to 0 even though the list is still there. It says I have no internet connection when I clearly do and everything else works fine (including Mumsnet!). I deleted the app and re-installed but nothing's changed. Annoying! Anyone else having similar problems or just me!?

[Curve]

Yes - I have the same problem - it thinks I'm offline when I'm not - I've emailed weight watchers - but I don't think they're open at the weekend. It's very frustrating though, I do everthing through the app.

[Curve]

Looking on the weight watchers boards there is a technical problem with the app, it says that it will be fixed shortly, but there's no turnaround time - annoying!

[GeorgieWilson]

Glad it's not just me - am finding it very frustrating!

[TheBitterBoy]

I'm having the same problem with the app, so I went to track on the computer and I can't get on to the website either - very annoying, can anyone else get on to the website to track?

[trainersandaches]

SO ANNOYING!

My app is how I track everything, it's infuriating when I can't see where I am up to. Have to get the paper trackers out...

[usuallyfoundinthefastlane]

I phoned up the helpline and they said it was a technical fault that they were working on (and still are presumably). I was at a do yesterday and it would have really helped to track but I've just presumed I used up all my weekly points!! I am using my 'notes' page on my phone today to track myself, at least I can still access the database for point values. It would be nice if they extended the time our payment covers as an apology but I doubt that is technically possible either! Let's hope they sort it soon. Keep going everyone and good luck with your weight loss.

[SuperDuperJezebel]

I believe they have said they are going to extend 'time credit' on peoples accounts or something like that, but will wait and see if it actually happens!

[KosherBacon]

Anybody having problems the past 24 hours? My app is going funny- I didn't have any problems last time it went strange.