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MNHQ here - do you own a Little Live Pet Lil Frog or Lil Frog Lily Pad? Product recall

(1 Post)
RowanMumsnet (MNHQ) Thu 02-Mar-17 16:18:00

Hello

We've been contacted by the manufacturer Character Options with the following product recall information:

"At Character Options Ltd, the safety of consumers is always top priority.

After being informed by the manufacturer Moose Toys of Australia, and purely as a precautionary measure, Character Options Ltd, has decided to voluntarily recall the Little Live Pet Lil Frog (SKU: 28217) and Lil Frog Lily Pad (SKU: 28218) products. This is due to a design defect which could cause a potential safety issue if the batteries are removed.

This voluntary recall is only limited to these two Frog products and does not impact any other items in the Little Live Pets range.

Consumers who have either of these products are asked to stop using them and arrange a return to Character Options. Although there is minimal risk of injury, they are asked not to open the Frog’s battery compartment or remove the batteries.

Moose, the makers of the product, and Character Options the distributors have made the determination, out of an abundance of caution, to issue the voluntary recall.

Please call the recall helpline: 0161 633 9808 (UK); +44 161 633 9808 (ROI). Lines open between 8.30am and 5pm, Monday to Friday or visit www.recall.moosetoys.com for information regarding the return or disposal of the product. A process has been established to offer all consumers a free replacement product."

Thanks
MNHQ

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