PetPlan Insurance

[RubbishMantra]

I read a thread today about PetPlan making excuses not to pay out on claims, and it's made me wonder if I should renew with them. MCat's renewal is due at the end of the month, and the premium's gone up about £30, despite making no claims. And I did a search, and they seem to have a lot of bad reviews.

Does anyone have experience on claiming with them?

Or any recommendations on ins. companies who they've had actual experience of paying out?

[Vinorosso74]

We've had no problems with Petplan paying out. The only thing they refused to cover was a sharps bin we need for used syringes.We weren't sure if they'd pay out for the diabetes as it could have been linked to a previous condition but all ok (except we've reached our limit).

[chemenger]

I have had no problems getting them to pay out, on a variety of things.

[RubbishMantra]

Ah, thanks for that. Got myself in a tiswas over nothing. I'd hate anything to happen to my boys, and the thought of wrangling over the 'phone with them at a hideous time with gives me the cold sweats.

[PinkSparklyPussyCat]

They paid out for Harry last year without any problems even though the vet warned us there was a good chance they wouldn't. We've got a high excess because of his age but at least we got most of the fees paid.

[Icequeen01]

We have been with Petplan for 4 years now for both our boys. Never had a problem with them paying out and premiums have hardly gone up since we took the policy out. To be honest I have never come across anyone who had a bad word to say about them apart from the fact they are not cheap - but then I always think you get what you pay for!