Hi,
Hoping someone who works in a vets, pet insurance or who has even experienced something similar can give me some advice please?
Ddog is booked in to our vets on Monday for cruciate surgery. Our insurance has an inner limit of £500 for cruciate and an additional £1500 cover. The surgery cost is £2600 including all aftercare/follow up consultation and x-rays.
Having spoken to the insurance company they have said that the inner limit covers the actual operation and all other costs can be covered under the £1500.
My vet is saying they will only claim £500 and we have to pay the other £2100 because they are unable to break their costs down for the insurance company.
I am more than a little peeved about this.
Can anyone offer any advice on how to deal with this please?
Thank you
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Advice re insurance claim please
31 replies
JamieFrasersSassenach · 12/02/2021 17:55
OP posts:
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