Just wanted to know if this is usual. Old boy is 10 an a half. I rescued him from Spain in November 2014 from a reputable rescue. He has a passport with full vaccination and vet records for his time with the rescue.
He has had recent back issues and I have tried to claim for tests through Animal Friends. They want full records from the vets in the UK (I moved 3 years ago so that's 2 vets). I also sent a copy of his passport. They are now saying they want the actual records from the Spanish vets, translated would you believe!
I have never claimed anything for him in the past. He has never had back issues until now.
Is this usual? It seems such overkill for what will probably be no more than £60 back after I pay the exclusions.
Seriously thinking of cancelling the insurance and just saving the money each month into a fund for the boys BUT they are old and I do have full life insurance with AF so I am conflicted.
Any advice gratefully received.
Please or to access all these features
Please
or
to access all these features
If you're worried about your pet's health, please speak to a vet or qualified professional.
The doghouse
Animal Friends wanting history from Spain pre 2015
4 replies
fourquenelles · 03/07/2020 13:19
OP posts:
Please create an account
To comment on this thread you need to create a Mumsnet account.