DDog had a small lump on her ear a few months ago. It was totally removed and tests showed that it was completely benign so all good. However, my insurers, Animal Friends, have now excluded ‘all lumps, tumours, cancers etc’ from my policy! I queried it and sent the histology report from my vet showing it was a harmless, benign lump, but they wouldn’t budge. I stupidly just accepted that that was the way insurers work so when my policy came up for automatic renewal I just ran with it.
However, a friend of mine has just had something similar with her and she’s been told she would be covered in future for cancer or a different type of lump elsewhere. She does have lifetime cover whereas I don’t so not sure if that’s the difference but surely the point is that my DDog has not had cancer so why exclude it?!
I’m thinking I will try my insurers again and if they won’t change it then go elsewhere next time. I’m wondering if another insurer will just carry over stick the exclusion from my existing insurer though?
Any advice?
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The doghouse
Unfair exclusion in pet insurance policy
12 replies
Canshopwillshop · 09/05/2019 08:05
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