That knob end Manager would have me running for the hills.
KEM: "Write this down...The standards you set are the standards that get met" or some such wanky bollox.
KEM: "I am the bus driver because I am the leader and you need to get behind me"
What a plum!
And that crapola about respecting him and what if you carried on stacking bananas if a customer asked a question. Bit of a difference dealing with a customer to dealing with the Alan Partridge of Retail me thinks....