HOW DO YOU FIND OUT YOUR NEW VIRGIN MEDIA 4-DIGIT PASSWORD????

[VoodooChickenhead]

Now the sky channels have been snatched {sniff}
I need to get into virgin media's channels, but all need a 4-digit password to watch. Where do you find this out?
Thanks

[Flamesparrow]

Normally when they first set it up its 1234

[VoodooChickenhead]

dh says hes tried that???(!)
Ill make him do it again.
Is there a good site to head to? cant waster too much time pointlessly surfing, and dont want to be hanging onto a phone for hours either..........

[Flamesparrow]

I think its probably a phone job

[VoodooChickenhead]

dammit just tried surfing round and its all a load of nonsense.

Thanks for your help FS XXX
apparently 3.3million customers are affected

[VoodooChickenhead]

bump anyone any ideas???

[Flamesparrow]

Oh joy... i'll check mine later!

[VoodooChickenhead]

well, I just emailed virgin media direct...
so lets see what they say.

There is no info regarding that passcode ANYWHERE!!!!!!

[PeppermintRhino]

I rang them up (150 from a Virgin telephone).

They reset me a new code.

[VoodooChickenhead]

we arent on virgin phone.....

actually we are...it was ntl duh...


thanks!