Work computer problem. Help please?

[Oblomov20]

I just turned on my work laptop. The screen is blank apart from a message. We are only a very small company, so I've phoned the 'IT' guy.

But could someone please advise what this is. Is it fixable?

In the meantime I thought it best to just turn it off.

[HomeMaidSimple]

This means the hard disk can't be found, so has probably died. Do you have your data backed up? You'll need to start it up by running from a Windows boot CD. But Def. a task for the IT guy!

[HomeMaidSimple]

This means the hard disk can't be found, so has probably died. Do you have your data backed up? You'll need to start it up by running from a Windows boot CD. But Def. a task for the IT guy!

[PhilCornwall1]

@HomeMaidSimple

This means the hard disk can't be found, so has probably died. Do you have your data backed up? You'll need to start it up by running from a Windows boot CD. But Def. a task for the IT guy!

The hard drive has been found, it's just not bootable.

I had this with my son's laptop the other day and had to do a re-install of Windows. There are a couple of things your "IT guy" could try first in the BIOS settings, but if they don't work and the drive isn't faulty, it's a re-install.

[MountainPeakGeek]

Hit F2 and run the hard drive diagnostic tests (if offered a choice of short or long test, start with the short one.) Take a pic of the results.