Does anyone know what's happening here. I've been on the phone to Apple for an hour today to try to resolve it. I'm using a brand new iPad Pro 10.5 (less than 2 weeks old) and I can sync it through wi-fi to my itunes account on my MacBook Pro, just like I do with my iPhone.
Only it will allow me to sync when I click 'sync' on the computer, but it won't allow me to click through SETTINGS > GENERAL > ITUNES WI-FI SYNC. It lets me do that on my iPhone but not on my new iPad. I've enclosed a picture of the message I get to connect using a cable, which I've done. It changed nothing. I've reset my iPad completely and that changed nothing. I've also reset network settings.
Does anyone have an experience of this at all, or any helpful suggestions? My local Apple store is such a long way away it will be an absolute PITA to get myself there over something so stupid!