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returning clothes to shops

(28 Posts)
compo Fri 08-Jul-05 17:22:28

why do they take your name and address? Do they monitor how many things you take back and when it comes to a certain number they tell you off?!

starlover Fri 08-Jul-05 17:23:13

we don't tell them!

compo Fri 08-Jul-05 17:24:22

what? when they ask for your name and address do you refuse then?

starlover Fri 08-Jul-05 17:24:33

yes. they can't make you tell them

starlover Fri 08-Jul-05 17:24:50

don't know why they ask though!

compo Fri 08-Jul-05 17:25:29

ooh you are brave!

starlover Fri 08-Jul-05 17:26:04

lol you should try it

next time they ask just say "why"

can guarantee they won't have a clue why they need to know!

franch Fri 08-Jul-05 17:26:21

Interesting! So what do you actually say, starlover?

starlover Fri 08-Jul-05 17:26:43

i just say "i'd rather not give you that information thank you"

compo Fri 08-Jul-05 17:26:59

I'd be scared they would think it was odd and not give me my money back

starlover Fri 08-Jul-05 17:28:09

nah... i don't think they can make you give them the info... at least, no-one has ever really questioned me...

Nightynight Fri 08-Jul-05 18:30:03

I think its so that they can monitor if people are doing it on an industrial scale. once met someone who worked at Laura Ashley, she used to get discounted clothes and take them to another branch and get a full price refund.

littlerach Fri 08-Jul-05 18:48:30

It is so that H O can check there aren't any large scale refunds being issued on a regular basis, the idea is they can contact the refundee and see if they did receive a refund, IYSWIM.

babyonboard Mon 11-Jul-05 14:59:58

they are never going to know your actual address though..just put minnie mouse, at 1 mouse road, mousetown. guaranteed they won't check..he he!

compo Mon 11-Jul-05 15:00:50

pmsl

expatinscotland Mon 11-Jul-05 15:01:59

Just make one up.

expatinscotland Mon 11-Jul-05 15:02:25

Or steal someone else's

compo Mon 11-Jul-05 15:03:47

but you have to write your name and if you have paid by switch it's going to be pretty obvious that you're not Mrs Mouse!!!

babyonboard Mon 11-Jul-05 15:05:51

ach...as if they will even look at it..
did anyone see the news report (before chip n pin) where they had someone undercover signing for things as 'you're not looking'?...only two out of fifteen shops noticed

QueenEagle Mon 11-Jul-05 15:13:14

Just to try it out, dh and me swap our credit cards in Tesco's and enter each other's pin numbers. No one has ever noticed yet.

fishfinger Mon 11-Jul-05 15:14:29

we had someone in couirt for returning stolen stuff ot m a dn s

babyonboard Mon 11-Jul-05 15:46:18

how do they ever know it is stolen?

NomDePlume Mon 11-Jul-05 15:47:41

QE, I paid for a hired dinner suit with DH's chip and pin credit card last week. The guy on the til said, oh well, I'll just pretend you are your husband

toothyboy Mon 11-Jul-05 17:58:40

More often than not they take your name and address to check the refunds are genuine and not members of staff finding receipts and helping themselves to the till.

SoupDragon Mon 11-Jul-05 18:11:44

Why would it bother you if you're not doing anything wrong??

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