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Are Boden really no quibble on returns?

3 replies

MayorNaze · 13/10/2009 15:49

my new shiny boots have got a tear in the leather and have only worn them 3 times

they will send me another pair, won't they?

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fishie · 13/10/2009 15:51

yes they will. i complained about a tunic which had gone bobbly and they asked me to return it as it was within the 3 months - only just though.

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ADifferentMe · 13/10/2009 15:58

I've returned stuff that was faulty after 6 months and still had a refund, no quibble. They usually send you a free returns label but refund immediately.

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MayorNaze · 13/10/2009 16:01

oh splendid, just wanted some reassurance. got them back in august so still within 3 month limit

boots are in stock - do they send out replacements quite quick?

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