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Whether you’re a beauty novice or a confirmed fashionista, this topic is for consulting Mumsnetters on all things style-related. Plus, check out our Swears By page for the inside track on the next Mumsnet must-have.
my new shiny boots have got a tear in the leather and have only worn them 3 times they will send me another pair, won't they?<<assumes begging position>>
yes they will. i complained about a tunic which had gone bobbly and they asked me to return it as it was within the 3 months - only just though.
I've returned stuff that was faulty after 6 months and still had a refund, no quibble. They usually send you a free returns label but refund immediately.
oh splendid, just wanted some reassurance. got them back in august so still within 3 month limit boots are in stock - do they send out replacements quite quick?
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