So I had my hair coloured and cut on Saturday. It cost me £210 and its not what I asked for at all. I said at the time, it wasn't as light as I wanted and she said it would fade and could go lighter next time and will look different in different lights. I wished I had refused to pay at the time but I just wanted to get out of there, I am 31 weeks pregnant and I had sat there for 4 hours with a mask on. I wrote a complaint to the salon about an hour afterwards from home.
I asked for images.app.goo.gl/232NXZUBpGF9smeu6
And ended up with my hair just brown. You cannot see one blonde highlight in it. If you look at it, it looks like 2 different shades of brown.
They also charged me for a redesign when I only had about 2 inch off my hair?
Anyway I'm waiting to hear back from them as they aren't open till tomorrow. I would be very surprised if they dont offer to redo it but I dont want this, I just want my money back. I'm so angry about it and I dont want to sit there all that time again whilst pregnant. I also dont particularly want the same stylist as its embarrassing.
Do you think its unreasonable to ask for a refund and what do you think the likelihood of getting one is? Thanks
Please or to access all these features
Please
or
to access all these features
For beauty and fashion style advice, join in our Style forum chat.
Style and beauty
Refund from hairdresser
65 replies
pincushion91 · 10/08/2020 10:36
OP posts:
Newsletters you might like
Please create an account
To comment on this thread you need to create a Mumsnet account.