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Next unlimited - free Hermes returns?

(6 Posts)
Jess298 Tue 16-Jun-20 15:29:20

Hi all,

I returned something to Next and loved the courier collection. If I sign up to nextunlimited, is that part of the “free returns” you supposedly get? Have waded thru their t&c and it’s not clear, and the chat is busy...

Thanks! smile

OP’s posts: |
Thighmageddon Tue 16-Jun-20 19:55:25

I've got the unlimited and get free collections.

Hedgehog44 Tue 16-Jun-20 19:56:31

Yep if the courier ever turns up...

Jess298 Tue 16-Jun-20 21:08:46

Ace thanks guys! I went for it, gonna need school uniform etc I’m sure....

OP’s posts: |
Strongbeatsskinny Tue 16-Jun-20 21:52:43

I’d wait it out if I were you two friends living in different cities both ordered children’s clothes and then returned them. Next haven’t received the parcels back it’s been three weeks for one and four weeks for the other. So they haven’t been refunded and the parcels can’t be traced.

Beautifulsunsets Wed 17-Jun-20 07:16:20

When I did a return I heard nothing for 3 weeks then I got a survey to fill in asking 1 question- did I have my parcel collected? Seems like there’s a problem somewhere

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