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I haven't tried it yet but am about to order the travel size pot of Elemis Pro Collagen cleansing balm to try it. The reviews are really good with lots of people with sensitive skin saying that their skin isn't irritated by it at all.
My DH has got rosacea and he uses Kalme products.. They are super gentle and very moisturising..... his skin has improved loads since using and I'm very happy to use them too especially the cleansing balm..
Dont know if you can get it in Australia, but I've recently starting using Elemis Pro-collagen cleansing balm (and ginseng toner and pro-collagen moisturiser) and it's absolutely fine. I have very sensitive skin (which is getting more sensitive each year!) and psoriasis, so the list of brands I can't use is longer than those I can, but I've had no reaction to the cleansing balm at all (and it smells lovely!). I've had one reaction to the toner - part of my face went very hot and red, but I hadn't cleansed my face first so it may have been that. I've also tried a serum which was fine, but can't remember which one.