I have just been reading the, to me, surprisingly positive reviews of Shein clothing in other threads. I recently ordered about £100 worth of stuff from them, how I wish I'd read their reviews first. The clothes are poor quality, should have realised this from the price. But returning them is a nightmare. There are size and weight restrictions on the return parcel, which means I had to pay for 2 return labels to send 2 separate parcels. It then proved impossible to fit the clothes (bulky fleece coats) into 2 parcels which complied with the restrictions. They were either too heavy or too large, because of the coat bulk. I can't use the original box because it's both too large and too heavy. Also they suggested in an email that the PO might not accept the return paid label. I have had a lengthy email correspondence with them and it's not resolved. To be fair, they do return emails promptly. Please think very carefully before you buy. If you are not happy with the quality and need to return a bulky item, be prepared to spend time and energy. I think I am going to have to give upon this having spent hours trying to repack the clothes to comply with the requirements.
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