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One of my favourite shops - everything I have had from there has been really great quality, but I've only ever bought in store so not sure what they are like online. I often think if I was only allowed to shop from one place that would be it!
Some of its great sone of it I look at and think 'I could get this at Zara for much less' I love their jewellery & accessories. Knitwear is good too, but the quality of some other stuff when I went to the one in Manchester was a bit poor.
It's a bit variable - I've got some fabulous bits from there but you definitely have to rummage. Their knitwear and accessories are fab, and they have some very nice makeup.
Also be warned, the sizing is mental: I have clothes that fit me from there in three different sizes - you definitely need to try things on. I'm normally a 12 and had to go up to a 16 in one button-front dress to fit my boobs into it.
I have quite a lot of knitwear and really like it - agree that the sizing can be a bit off though. I am also a bit stupid and find the sizing confusing beyond S/M/L and have ended up with a few clangers. Delivery is quick but refunds are slow.
I've only been able to order online and it's a bit expensive for me so generally wait for the sales, but I would love to go and have a huge trying on spree there. But I don't think they have a single store in Scotland so the expense of getting to a shop would seriously cut down my spending. However, I've liked almost everything I've ordered and although I was alarmed to discover they only give you 14 days to return things, they did give me a refund when I returned a jumper a couple of days late. i think the quality is good too, perhaps it's the contrast to my usual cheaper shops, but you can tell you get better quality when you pay a bit more - clearly if you usually shopped at whistles etc you might already get that quality but I usually can't manage that.