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My mulberry bag has a huge stain

(21 Posts)
ByAllMeansMoveAtAGlacialPace Sun 03-Dec-17 08:41:25

Don't ask but hand soap has leaked all over my tan Bayswater. I've tried blotting it with kitchen towels but the stain in horrendous. Can I send it somewhere to be saved?

PNGirl Sun 03-Dec-17 08:45:14

I had a great service from The Handbag Restoration Company based in Whitley Bay - they have a Facebook page.

ByAllMeansMoveAtAGlacialPace Sun 03-Dec-17 08:49:29

I'm going to contact them tomorrow. I'm in Kent though so I'd have to courier it to them. Can I be cheeky and ask what service you had and what a rough cost was? Is it pathetic to weep over a handbag?sad

peppykoala Sun 03-Dec-17 09:01:59

Mulberry have their own service too, they were lovely when I needed some of the fastenings fixed on mine. Not sure how expensive, but maybe worth getting a quote?

wowsaidtheowl Sun 03-Dec-17 11:08:39

I poured a glass of red wine over mine and Mulberry were fantastic- they got the stain out and didn’t charge an awful lot. Think it was about £30.

wowsaidtheowl Sun 03-Dec-17 11:09:01

I cried too.

peachypetite Sun 03-Dec-17 11:10:25

Contact mulberry's own repair service

Blahblahblahzeeblah Sun 03-Dec-17 11:10:47

I'd try Mulberry directly. I made an error by going to the handbag clinic who made my bag worse than I sent it to them and I had basically no where to go from there as they just stopped taking my calls. Mulberry know what finish is expected of a Mulberry bag and I imagine they'd do their best to get that for you.

PNGirl Sun 03-Dec-17 11:30:00

I had exposed piping repaired on a Bayswater corner and it was 35 plus postage I think. I courier too. Mulberry wanted a lot more than that - I've just paid 25 plus VAT for one replacement stud on another bag!

PNGirl Sun 03-Dec-17 11:32:26

This is an example of a stain removal.

I've not heard great things about the Handbag Clinic either.

ByAllMeansMoveAtAGlacialPace Sun 03-Dec-17 11:46:06

I'm going to contact mulberry tomorrow. My poor bag. I saved for two years to treat myself to it!

Dailystuck71 Sun 03-Dec-17 12:30:50

Insurance claim?

ByAllMeansMoveAtAGlacialPace Sun 03-Dec-17 12:33:59

Mmm. Insurance claim! Never thought about that!

Dailystuck71 Sun 03-Dec-17 12:37:28

I would certainly ask them about it but also get a quote from mulberry too. It may not be worth it but like you, I save hard for my mulberry bags and would be upset if that happened to one of mine. Good luck!

Dailystuck71 Sun 03-Dec-17 12:38:00

The handbag clinic have had a few bad reviews on some of the mulberry Facebook selling pages too.

AJPTaylor Sun 03-Dec-17 12:43:16

I would get a quote from mulberry first and then consider claiming off insurance. Should be covered on your household policy if you have accidental damage. How much would it cost to replace?

AJPTaylor Sun 03-Dec-17 12:45:04

Just googled! If mulberry cant be sure to reinstate it, claim it!

Debby08 Sun 03-Dec-17 13:05:07

I think they have repair service. Let them know and to be safe do not attempt to put anything on it to avoid further damage to your bag.

MikeUniformMike Sun 03-Dec-17 13:07:41

It just goes to show how much better a bar of soap is compared with handwash.

MrsPringles Sun 03-Dec-17 13:57:05

Google The Handbag Spa smile

Greymalkin Fri 29-Dec-17 18:33:46

DO NOT use The Handbag Clinic!! They utterly wrecked one of my Mulberry bags and it took over a year for us to come to an agreement on suitable compensation. Never. Ever. Again.

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