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You know that Jo Malone promotion earlier in the year? Now Bobbi Brown have one!
It's not as great as it sounds. You get 3 spins - no more. My first 2 spins produced 'no win' and my 3rd produced a free treat which looks like a mini bronzer which I won't use and a couple of skincare minis, which I won't use as I find them too perfumed. You might be lucky and get one of the other wins, which is 20% off or a better product.
I was sent the promotional email and 'spun' using the link in the email, and won a set of trial sizes. It says it's in my basket. I then went directly to BB website and tried to spin again. It won't let me. It's holding the trial sizes in my basket.
How do they know it's me? Are they using my IP address or something ?
I don't want the trial set so was trying to enter again and get a different offer.
Polly - yes, they've tracked your use of the promo email to their website and have 'remembered' what you've won. Brands do this to tailor offers to you, watch your browsing and see what you put in your basket, hence follow up 'you left this in your basket' or 'here's a voucher for what you left behind' type emails you may receive. Clear your cookies or use a different browser and try again. You'll probably need to use a different email address though, as the two will be linked.