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NARS Laguna Bronzer - Broken up again, store wont replace (pic included)

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yohoohoo Wed 01-Mar-17 13:34:37

This is the 3rd time this has happened. After a few uses the powders seems to break up. First time didnt bother about it though perhaps it was a one off the 2nd time I went back to Space NK where I'd purchased and was told this is one of our top sellers and no one has ever returned one and I was told they werent able to replace it. It's now happened again, Im fed up!! Im going to write to their customer services

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LoupGarou Wed 01-Mar-17 13:38:29

I used to have this problem with my NARS blushers, the store I got them from were great at replacing/refunding but I got so fed up of it that I switched to Milani baked blushers and NYX blushers, their colours are NARS dupes and IMHO are much better quality, and much cheaper!

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yohoohoo Wed 01-Mar-17 13:45:41

Ah ok that's worth a look thank you

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littlepooch Wed 01-Mar-17 13:50:38

That's really bad considering how pricy they are. Definitely contact space nk customer services, I've found them very helpful when I had an issue in the past with something.

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Whathaveilost Wed 01-Mar-17 13:54:07

It looks like it is possibly beyond repair but here is a tip for broken powder make up

www.makelifelovely.com/2013/01/how-to-fix-any-broken-powder-or-makeup.html

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yohoohoo Wed 01-Mar-17 14:20:17

Ah I contacted NARS themselves should I be going to SPACE?

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yohoohoo Wed 01-Mar-17 14:29:36

Spoke to an online operator at Space wasnt interested just said if it has broken up due to use we can not exchange. I said well it's happened 3 times just said contact NARS

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