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Whether you’re a beauty novice or a confirmed fashionista, this topic is for consulting Mumsnetters on all things style-related. Plus, check out our Swears By page for the inside track on the next Mumsnet must-have.

Returning items postage tracked?

(4 Posts)
neveradullmoment99 Sun 15-Jan-17 22:07:40

If you return an item and you have to pay the postage, do you pay extra for signed for or just standard royal mail?
I have quite a few things to return to TOAST that i bought in the sale and the miserable buggers haven't given me return postage even despite buying something at full price too. So do I return it signed for or just royal mail standard post? Just curious what others do when the return postage isn't paid.

CanarySong Sun 15-Jan-17 22:20:13

I usually just return second class, unsigned, with proof of postage.

Never had anything go missing in the post, and in fact I returned something to Boden on Monday second class and the refund landed in my account on Friday.

neveradullmoment99 Sun 15-Jan-17 22:37:02

That was good smile Think i will just post the same as you. Just wondered what other do. Thanks.

Judydreamsofhorses Sun 15-Jan-17 23:03:04

I always send tracked - I had a blouse go missing that I sent back to &otherstories just before Christmas, and a couple of years back a dress to Urban Outfitters. Even if the company send a pre-paid label I "upgrade" to signed for.

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