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Bad colour done by hairdresser. Complain?

(5 Posts)
RestingFatFace Sat 19-Nov-16 13:18:53

I've had a darker ombré type style done yesterday.

I have medium brown hair. I wanted a richer colour putting on the ends just to add a bit of depth and colour. More of a deep chestnut, rich chocolate colour.

I've come out with dark brown almost black ends.

It's not horrendously noticeable and in the salon it looked ok-after a nice curly blow dry.

But now I've washed it it looks like a bad home dye job. I've never complained at a salon before and this is a salon I haven't been to before.


Notfootball Sat 19-Nov-16 14:01:58

Yes complain to the salon. They should get you back in to correct it.

Pisssssedofff Sat 19-Nov-16 17:12:26

Trouble is if you don't complain straight away you've accepted it and after a couple of washes they will say it's fading all that sort of thing. Get yourself there Monday morning if they are open and you can

MoBro Sun 20-Nov-16 19:23:29

Complain! I'm sure they'd be much more disappointed if you went elsewhere to have it corrected and another salon saw and judged their handiwork. Screenshot a pic of your expectations.

Wombletor Sun 20-Nov-16 22:30:14

I had a terrible colour done in a salon. I complained in person and they agreed to fix it. After they 'fixed' it it was even worse and I was too upset to go in again. I took photos of my hair to highlight my issues, and I emailed them with my complaint and requested a refund. They agreed.

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