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Ruddy Boden!! (random discounting)

(9 Posts)
Laska5772 Fri 04-Nov-16 13:36:55

So yesterday I order a jumper, today its 25% off!! (I got 20% off yesterday , but its an extra fiver but call me mean if you want , but I am not standing for that ) so Ive ordered it again.. Ah well they will be paying the postage, as at least one if them will be returned, and maybe both if i dont like it .. Why cant they see that their random discounting strategy is just costing them in the end..

acurtis1234 Fri 04-Nov-16 14:04:30

Why didn't you just call them and ask them to honour the new discount and refund the difference?

I've done it before with Boden, and also recently with some boots I bought at John Lewis the day before the House of Fraser price match started. Oh, and did it via online chat with Gap when they released the 40% VIP discount recently after I'd used a 25% off code.

As you say, it is in their interests not to post out more items, and if use any discount you're a better customer than someone not buying at all.

captaincunt Fri 04-Nov-16 14:06:03

Yes just call them I did it with currys for £150 difference and they were fine.

Nanasueathome Fri 04-Nov-16 14:06:05

You can get them in live chat.
I do this and they always refund the difference or credit it to your account

Laska5772 Fri 04-Nov-16 14:15:09

oh didnt think of that ? I will thanks

Laska5772 Fri 04-Nov-16 14:21:09

oh youre right! thanks for that , but sadly it too late as its been processed already.. but ill remember that if it happens again

SuckingEggs Fri 04-Nov-16 14:24:21

They'll give you account credit wink

SuckingEggs Fri 04-Nov-16 14:24:52

If you do it now I mean.

Laska5772 Fri 04-Nov-16 14:33:35

Too late this time it seems (as its in the warehouse system even though its not been dispatched) ... I rang them and they said just send the more expensive one back , but ill know next time, thanks

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