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Is this normal wear and tear?

(12 Posts)
keeponkeepinon Mon 24-Oct-16 17:29:50

Got some new boots, love them, wore them for 5-6 hours at the weekend basically all indoors except for about half an hour. So only worn once.
The indentations on the heels (from stones/grit) are quite deep, almost looking like it's punctured. Other parts like the front edge of the sole are scraped away like it's really soft wood. Don't get me wrong, it's not like half the sole is missing after one wear, but for the price, I don't expect it to look damaged already and wonder how it will be after a few more wears or in six months. It says it's a resin sole but it looks two tone, like black rubber and a sort of wood.
I don't know if I am being unreasonable but I am looking at the soles of the boots I wear every day for the school run And they look new in comparison. They are a rubber sole I should think (clarks orinoco chelsea boots).

FeliciaJollygoodfellow Mon 24-Oct-16 19:12:49

Erm....it's the sole? I think indentations are normal if you've walked on gravel for example.

Some soles will be essentially painted - someone posted recently about keeping Louboutin's red on the sole. Rubber is different, it's the same colour all the way through.

keeponkeepinon Mon 24-Oct-16 19:16:46

Indentations normal yes, but so much/ deep after one wear? And the wood part looks like it'll just disintegrate really quickly. I don't know if I am being picky. But if I spend ££ on nice boots I expect them to be pretty hard wearing.

Fuzzypeggy Mon 24-Oct-16 19:19:52

Can you post a pic op?

BabyGanoush Mon 24-Oct-16 19:21:52

Gravel kills shoe soles

As gravel is harder than any sole

FeliciaJollygoodfellow Mon 24-Oct-16 19:33:55

Yes post a pic. What brand are they?

If they're Karen Millen you're fucked - my friend bought a pair of shoes from them years ago, they were ruined the first day she wore them as it rained. The woman in the shop told her they weren't designed to be worn outside! shock

keeponkeepinon Mon 24-Oct-16 19:36:32

It was just a 20 mins or so walk on pavement not trudging through gravel. I'll try and post a pic. They don't look so terrible but I am thinking what will they be like after another 20 wears? Customer services said send them back for them to look at. I don't want to get messed about waiting for weeks while they do nothing then post them back to me saying it's just wear, put up with it. I don't want to waste anyone's time, equally I don't want my time wasted. cynical, much?!

keeponkeepinon Mon 24-Oct-16 19:41:24

No idea what their after sales is like as ive never bought before but dune. Can't believe Karen Millen had the cheek to say that! Surely they should have been advertised as slippers in that case!?

SpuriouserAndSpuriouser Mon 24-Oct-16 19:45:49

It does sound extreme after only one wear. Could you get them resoled? You could probably get a better quality sole than the ones they came with put on, they would last a lot longer then. Or I think some cobblers can put on an extra layer on the bottom, and then when that wears out it can easily be replaced, so the original sole stays intact beneath that.

keeponkeepinon Mon 24-Oct-16 19:51:23

But I don't think it's right to expect to have to resole a pair of £100 shoes, not til after years of wear anyway.
Like I say, I feel really strange about it as the shoes don't look really terrible or anything, but when I looked at them after taking them off I just thought, blimey, those soles are a bit soft.

FeliciaJollygoodfellow Mon 24-Oct-16 20:41:36

You'd think so, wouldn't you?

I think they would have taken them back if she'd made more of a fuss - but she was an obvious student who they could dismiss.

She didn't give much of a fuck tbh, she's from a very wealthy family and had just bought them with her limitless credit card!

PNGirl Tue 25-Oct-16 08:55:37

Expensive shoes aren't necessarily expensive because they're made of indestructible material so you can tromp around in them for years. They may be expensive because the componentry is specialist e.g. leather soles aren't practical but are a mark of a quality men's dress shoe. Some women are disappointed to pay ££ and get a rubber sole.

You should expect to reheel after a season and resole after a couple of years if shoes are worn a few times a week.

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