return timings for other stories

[bearofnothingness]

I returned two items about a week and a half ago and no contact at all, they send things within three days! does this return time sound ok?

[hippiedays]

it takes over two weeks, nearer three. They will email you just as you start to really panic. They have terrific customer service, I guess that takes time though.

[DianaT1969]

It doesn't sound like good customer service to me. They choose not to invest in more staff to acknowledge receipt of retiurn items within a reasonable time frame. Just a 'we have received your parcel and it will be processed within xx days' would suffice.