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Oasis returns?

(3 Posts)
Cerseilannisterinthesnow Wed 04-May-16 20:24:17

I ordered a few things online from oasis and everything name apart from one top which has come today but is the wrong colour and size. My local oasis is just a concession in debenhams and doesnt stock a lot of the online things.

Anyway I know I need to send the wrong one back but I just want a straight swap for the right one it's exactly the same top just wrong colour/size without the faff of refunds and then reordering! Is this possible?

Playduh Wed 04-May-16 20:31:40

Leave them a message on Facebook. They should reply pretty quickly.

keeponkeepinon Wed 04-May-16 21:16:45

They have a live chat online on the website so you'll be able to speak to someone.

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