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Has anyone ordered from

(11 Posts)
dragonsarebest Fri 29-Apr-16 22:48:53

Just that really, I've got my eye on a few things but the reviews on trust pilot are not encouraging. Does anyone have any experiences to share please?

fruitlovingmonkey Fri 29-Apr-16 22:57:30

I ordered from them recently and they were fine. My order came when I expected and was as described.

dragonsarebest Fri 29-Apr-16 23:26:03

Thank you!

botemp Sat 30-Apr-16 07:29:17

I've ordered with them for years and never had issues, once was sent something in the wrong size and it was fixed with no hassle. They've recently merged with the net-a-porter group, together they're one of the largest luxury e-tailers. Though I would caution in recent years things aren't as cheap as they used to be and sometimes sell things initially (in order to discount at high rates later on) at far greater cost than they ever were sold in stores for.

FrustratedFrugal Sat 30-Apr-16 07:38:34

I used them a lot for many years when I lived in Italy, they sell past season high-end items at chain store prices. No problems ever except that once a pair of shoes looked dirty, they were refunded quickly. They have taken over The Outnet too and Shoescribe is also a part of their conglomerate.

WellThankYouAJPTaylor Sat 30-Apr-16 09:12:04

Yep, two orders this year, no problems. You can go through Topcashback too if you use it.

dragonsarebest Sat 30-Apr-16 11:56:30

This is super helpful, thanks all. I didn't know they'd become part of the nap group, interesting!

botemp Sat 30-Apr-16 12:49:03

Well yoox bought them out, the founder/CEO of n-a-p sort of got forced out/left after but it was presented as a merger, it was said that n-a-p got sold for less than it was worth. I haven't seen any major changes since they merger with n-a-p aside from the occasional quiet sale in my inbox (strangely a tax free discount) but I'm actually quite happy that n-a-p is offering some discount and free shipping now and then. They also own thecorner that sells more niche high end brands. There's always a bunch of codes flying around so if the item you want is not the last one in stock it's sometimes worth waiting out an offer. It was 30% off everything not too long ago, Black Friday Deals are great on their non outlet sites like thecorner and shoescribe, I think it was 40% off everything and that included a lot of items that never make it to sale or never go on sale.

airedailleurs Sat 30-Apr-16 14:12:07

yes have ordered bags and shoes, all with no problems at all

dragonsarebest Sat 30-Apr-16 20:39:33

Thank you botemp, I'll keep an eye out for a code! smile

MarshaBrady Sat 30-Apr-16 20:41:53

Yes it was fine

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