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I had the foundation brush, it applied foundation very well. The bristles/hair started coming out within a month or so and then the whole bunch came out completely. I don't think the glue used is very good. Shame as foundation went on flawless. I use make up sparingly so I doubt it was from excessive use! Won't buy again. Don't buy their beauty sponge either, it just soaks up most of the product!
I can't be bothered to complain. Back to good old bobbi brown, worth the investment, lasts years with regular careful cleaning.
Well they have got back to me in the end and have given me a 20 dollar voucher. I'm kind of pleased with that. I've had to pay a bit of postage but am getting a couple of new brushes. Let's hope that they last.
Are you a Glosser, Happy? There was a thread on there about this.
I've had the same problem with the stippling brush. Been through 3 now. Brilliant brush but the last one only lasted 3 months before dying, despite being lovingly and carefully washed. Won't be buying again.
Never had any problems with their brushes although I much prefer the expert face brush over the stippling brush for applying foundation. The latter feels a bit rough in comparison. I'm not great at washing them either but leave them to try lying down on a windowsill, never on a radiator.