Advanced search

Atterley in Administration

(22 Posts)
Talisin Thu 07-Jan-16 11:41:32

Just went to check sales returns for a blouse I've been stalking and it seems they were placed into administration on the 5th January. I finally got a refund on something I'd returned at the beginning of December a couple of days previously so I must have just dodged a bullet there!

BlairWaldorfLovesShopping Thu 07-Jan-16 12:29:43


PrimalLass Thu 07-Jan-16 13:07:37

I would never buy from them again after I had to fight for a refund last year.

FrustratedFrugal Thu 07-Jan-16 14:28:10

I think they never found their core market. A lot of their offerings were Scandi high street stuff - available everywhere where I live - and that is a really crowded and competitive market.

PitPatKitKat Thu 07-Jan-16 15:47:32

Snap Primal Not surprised. They were lovely at the beginning but by they time they launched their own line they had really lost their way- their own label stuff was all naff polyester.

Levantine Thu 07-Jan-16 16:56:39

Oh bollocks, I am waiting for a refund from them of £80

prettygreen Thu 07-Jan-16 19:36:35

What a shame. I liked some of their stuff. Hope people get their refunds ok but it's usually tricky in these situations.

MuchasSmoochas Thu 07-Jan-16 20:40:52

I was lucky then, just got my refund last week. That's a real shame. I got some lovely stuff there. No one I know had ever heard of it, their brand wasn't v strong.

MuchasSmoochas Thu 07-Jan-16 20:46:53

Looks like there might be hope?

Expellibramus Thu 07-Jan-16 20:59:51

Uh oh, I just ordered from them though and they shipped out immediately. I like them, shame if true.

sparechange Thu 07-Jan-16 21:02:33

Oh no! I like their stuff a lot
I placed an order with them on Monday which was delivered on Tuesday. Got my sale bargains in the nick of time. Good job it all fits..!

Greengardenpixie Thu 07-Jan-16 21:15:32

I love some of their things but never ordered as i had heard on here that there were huge issues with returns and customer services. That is a shame.

MuchasSmoochas Fri 08-Jan-16 15:49:14

Bugger! They were meant to refund me £55 and have only deposited £15.

JetSetSleepless Fri 08-Jan-16 20:27:32

Really angry angry worse for people who have lost their jobs I know, but I posted back £100 worth of stuff on 31 Dec and have no refund! Anyone know if I'm covered with PayPal? Should have used a credit card....

Greengardenpixie Sat 09-Jan-16 00:38:30

I would put a claim in anyway jetsetsleepless. Just open a dispute. If your paypal account is linked to your credit card, even better. You have nothing to lose tbh.

Greengardenpixie Sat 09-Jan-16 00:46:27

Or try and phone them.

JetSetSleepless Sat 09-Jan-16 09:23:24

Thanks Greengardenpixie smile I opened a claim last night, linked to bank account unfortunately but worth a try! Thanks

Bellebelle Thu 14-Jan-16 22:34:55

Returned almost £300 worth of clothes on the day they folded - argh!

JetSetSleepless Fri 15-Jan-16 10:35:57

Hi Bellebelle - I'm waiting to hear from Paypal re my claim...will let you know what they say. If you used a credit card you're ok - especially since it was over £100. Not keen on emailling them re being a creditor as may only get back a portion. Very frustrating!

JetSetSleepless Tue 19-Jan-16 16:46:50

Delighted to report Paypal have refunded me the full amount!! Was sceptical of their buyer protection but I was completely wrong - wonderful customer services too - one happy paypal-er smile

Greengardenpixie Tue 19-Jan-16 18:11:55

So pleased for you smile

Bellebelle Wed 27-Jan-16 22:24:35

That's good news JetSet, I've sent everything off to Barclaycard to try and get my refund, fingers crossed!

Join the discussion

Registering is free, easy, and means you can join in the discussion, watch threads, get discounts, win prizes and lots more.

Register now »

Already registered? Log in with: