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White stuff customer service

(1 Post)
Chocolou Fri 11-Dec-15 23:12:10

I bought a lovely cardigan in WS end of October and washed it for the first time today according to care label and it has shrunk so bad it wouldn't even fit my 8 year old.

I don't have the receipt but bought it I store. What are the chances of them replacing it. I love it and desperately want another. I have never ordered from WS before so have no idea how good they are.

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