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It used to be so good! Now its soooo crap! I ordered a dress that was due in a week to then be due in a month. Now its saying this: Your courier has your order and is planned for delivery before January 7th wtf?????? So the courier takes a month to deliver it? I ordered a pair of shoes to arrive today. I opted for 6-9 next day delivery. The jury is out whether they will come tonight. It says they have been packed and left the warehouse!!! [ no mention of courier collected?] Maybe its to do with the courier changing recently. There delivery was second to none before. Anyone else experience crappy service or is it just me?
I guess it must depend on whether they have many couriers in your area or not? I've had one instance when it told me delivery would be a week so I changed to Instore and it turned out my courier was on holiday. Otherwise next day without fail (sorry )
My courier has changed too. I saw the lady that used to deliver to me and she said that there are 2,000 new couriers on the road and the old couriers have all had their rounds cut. Perhaps it's not working out.