Advertisement

loader

Talk

Advanced search

Does anyone know how J Crew orders are delivered in the UK?

(6 Posts)
stripytees Fri 14-Aug-15 15:23:41

Just that... Are they shipped from the US even if you order on the UK site? Which delivery company do they use?

clarabellski Fri 14-Aug-15 15:27:31

Here ya go:

www.jcrew.com/help/international_orders.jsp#uk

DHL and taxes etc are taken into account in price you pay

Nettletheelf Fri 14-Aug-15 17:18:28

I've found their returns to be very efficient too. You get an e-mail from a real person telling you what to do, and it's picked up by a courier (DHL, I think. Can't quite remember).

WavingNotDrowning Fri 14-Aug-15 21:55:49

Message withdrawn at poster's request.

stripytees Fri 14-Aug-15 22:29:45

Thanks, sounds good. I have decided I need a pair of their exclusive New Balance trainers, that colour is not available anywhere else. At least I'm familiar with the sizing and shouldn't need to return.

Sunmakesmesmile Sat 15-Aug-15 06:46:04

As of 5th August they are no longer offering free returns as I've just discovered. I've been charged a re stocking fee of circa £3.60 so not a huge cost and returns are dealt with by DHL so very good service but it's something to be mindful of if you were used to the free returns.

Join the discussion

Join the discussion

Registering is free, easy, and means you can join in the discussion, get discounts, win prizes and lots more.

Register now