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Intimissmi returns - utter nightmare

(3 Posts)
HermioneWeasley Mon 13-Jul-15 12:16:28

Has anyone successfully returned anything with them? It's been nightmarish - never had such a complex, multi step process

ZazieEnElMetro Mon 13-Jul-15 20:10:08

Yup, two or three times. The online/phone bit was overcomplicated, but they did get the courier to actually pick the returns up from the house so I didn't have to go to post office and then the refund was made very quickly.

HermioneWeasley Mon 13-Jul-15 20:27:52

Thanks Zazie - that gives me hope!

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