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Do Zatchels ever dispatch orders?

(4 Posts)
Marylou2 Tue 07-Jul-15 13:50:04

I ordered and paid for a mini satchel from Zatchels on 18th May. Still no sign of it yet! 2 email replies from customer services to say it will be ready soon but still no bag. Has anyone else ordered from them? It wasn't very expensive but I'd still quite like to get what I've paid for.

FraggleHair Tue 07-Jul-15 14:10:33

The only time I've bought from Zatchels was during one of their sales. It took weeks for them to deliver and their facebook page was filled with unhappy customers looking for their bags. That was about two years ago though so I'd have expected them to have massively improved their customer service by now.

Marylou2 Tue 07-Jul-15 17:08:16

Thanks Fraggle.I didn't think to check their Facebook page. It doesn't make happy ready and looks like I'm not the only one waiting.

dexter73 Tue 07-Jul-15 17:28:00

I got bored waiting for my bag to turn up after waiting for 6 weeks so I cancelled it!

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