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black jeans STINK. any tips?

(20 Posts)
poppym12 Wed 24-Jun-15 09:11:25

i bought a pair of black jeans from dorothy perkins last autumn and despite washing them several times, i haven't been able to wear them yet as they have a horrible chemical type smell coming from them.

i've rinsed with white vinegar, left them on the washing line in bright sunshine but still no joy.

any ideas please on how to remove the revolting stench that makes me think i've been embalmed?

burnishedsilver Wed 24-Jun-15 09:41:25

Take them back to Dorothy Perkins and complain.

poppym12 Wed 24-Jun-15 10:05:04

i've had them a while and don't have the receipt.

poppym12 Wed 24-Jun-15 10:13:44

i've emailed their customer services anyway.

jasmine1979 Wed 24-Jun-15 10:18:30

As soon as I saw the title I knew your jeans would be from Dorothy Perkins. I had several pairs last year that were the same and nothing at all would shift the smell. I contacted customer services but they were very sniffy about it and asked me to send the jeans back at my own expense to be examined, and stressed that I shouldn't expect any kind of refund.
I've not ordered from them since then, as I feel the quality has just become so bad. sad
When I've looked at review for their black jeans on their site many have said the same thing about the smell.

Quiero Wed 24-Jun-15 10:22:44

I've definitely had black jeans from DP that had this smell. It tends to be the thinner material ones. It's almost not actually denim confused

Quiero Wed 24-Jun-15 10:23:30

Sorry, that doesn't help you get rid of the smell though does it. I threw mine out in the end.

poppym12 Wed 24-Jun-15 11:26:48

i've emailed them but i'm not expecting a helpful response. shame really as they fit me well (straight leg - i don't like skinnies).

poppym12 Wed 24-Jun-15 11:27:40

did you send them back jasmine?

bwow Wed 24-Jun-15 11:32:23

I had a pair of black jeans a while back from DP and the dye was incredibly strong! They brought me out in a terrible itchy rash too. Ended up getting rid.

WanderWomble Wed 24-Jun-15 14:01:47

I've had the same! I washed mine and left them on the line in the sun which seemed to help. Is it a sulphur type smell?

magicstar1 Wed 24-Jun-15 14:09:59

I had the same with jeans from Evans...DH asked me not to wear them again as the smell was making him sick. They're part of the same overall group with Dorothy Perkins. They must have been told of this before!

jasmine1979 Wed 24-Jun-15 16:07:52

I did send them back yes, and never heard from them again. I chased it up several times then gave up as I had too much other stuff going on at the time to stress out about. The smell was just awful though. My husband said it was almost like a burning hair smell, and it really was. It was so strong.
Wander - yes it was a bit sulpher like now you mention it.

I had a problem with a dress from topshop a couple of years ago that has the same kind of smell. They refunded in the shop straight away though. Are dp and topshop still both owned by arcadia or did they change hands?

poppym12 Wed 24-Jun-15 19:22:28

i think if they reply to my email and want me to send them, i'll offer to take them into store and they can send them with other returns.

Doobigetta Wed 24-Jun-15 19:39:52

I've got a New Look pair like that. A weird kind of plastic smell.

MrsPeabody Wed 24-Jun-15 19:55:49

I had this problem with a pair of jeans from Next. Ended up putting them in the bin...sorry not very helpful for you.

goodasitgets Wed 24-Jun-15 20:25:24

Same here with various brands. Smelt like a burning smell to me. Now I sniff before I buy grin

poppym12 Thu 25-Jun-15 15:48:49

i've had a response from dorothy perkins:

"I am very sorry to hear that your jeans have a strange chemical smell.

I would advise taking them to your nearest store for inspection. If you explain the situation and let them smell the jeans they can decided from there if they need to send it to out technologists for further testing.

They can offer you a refund or exchange on the spot at there on discretion."

i will give it a go but if the usual not too jolly face like a bulldog licking piss off a thistle assistant is in there, i doubt she'll say she can smell it or offer a refund at her discretion.

ThumbWitchesAbroad Thu 25-Jun-15 15:52:27

IF you don't get anywhere with the branch, maybe a Tweet to the CEO might get you somewhere? #stinkyjeans will probably pick up loads of other disaffected customers (although you might get some weirdy pervs too...)

poppym12 Thu 25-Jun-15 15:56:28

grin thumb

its not as if they were expensive but i'm annoyed that they're unwearable because for once, i thought i'd found some jeans that fit me well (that aren't slouchy boyfriend ones).

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