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They are pants. You get the email saying your order is on its way and then you get an email days later saying your order will be there within 2 days. Pain in the posterior. Zara isn't much more expensive and their service is great for home delivery. And it all arrives folded in tissue paper
To add to the above - I placed an order yesterday, only to receive an email today telling me that my order couldn't be fulfilled because of "security reasons". I rang them and it turns out they don't deliver to non-residential addresses and will only accept a signature from someone at the actual address. To be fair the CS was as helpful as she could be, but I've had to redirect my delivery to my mum's house 50 miles away! And they don't deliver to store either. Seems crazy.
Just because it comes from Sweden doesn't explain the long delivery time, by the way, I think they just use a slow service. It's perfectly possible to send a parcel from Sweden to the UK to arrive in 2-5 days.