Bought above back in January this year for new job never did wear them in the end. They're still in store and I have the original online order paperwork.
I can't find anything on their website that puts a time limit on returns. It's a 45 minute bus ride to my nearest store and smallprint says you can't refund or exchange an online order in a store anyway.
Does anyone have experience of this scenario? They're sitting at home and are wasted on me!
I always return online orders in store, never returned via post. our next always puts the balance onto a gift card. I've actually returned a handbag almost 18 months later , tags on, no receipt though, and it was selling at next outlet for Â£18 I think so that's all they could give me back, but at least it was something
8 day returns on directory orders. Though if you ring them they may over look it and allow you to send them back. I wouldn't take them back to a store though as they'll have the same 8 day return policy.
Where did you read that you can't refund online orders in store? I always take my refunds into store; in fact, I don't think I've ever posted them back. The paperwork says 14 days, but I've definitely overshot that.
In fact, I've always found Next to be pretty flexible returns-wise. I took something back to store recently which I had bought online and lost the receipt, and they happily gave me a refund (apparently they can tell who bought the item just from scanning the shop tag). And once I took six items back, and was only credited with five of them but didn't notice until I got home; they without questioning immediately corrected the refund.