I visited the Benefit counter in my local Boots yesterday and came away thinking I'll just buy online next time!
I wanted a Christmas gift for my friend. Sales Assistant approached me as soon as I got to the shelf with gifts. "Are you looking for a gift?"
"Yes"
"How much are you looking to spend?"
"About £25"
"Ok, well there's these that are £25 (some sort of bronzing kit which I don't think my friend would use) or yesterday this gift came in. It's worth £60, but costs £50. You get a full size blah blah blah......"
"No thanks, £50 is too much". Was irritated that she'd suggested something at £50 when I'd said my budget was £25 ish.
"OK, well these kits come in different colours. Would you like to take a seat and I can talk you through the different options?"
No, I don't want to sit down while you give me the hard sell. I didn't say that. I just said "no thanks, I'll just take a look at these on my own"
She went away. I had a closer look at the gifts and there were others that she hadn't even mentioned to me .
About 20 seconds later Benefit sales assistant number 2 appeared, "oh, are you looking for something in particular?"
Aargh, leave me alone. I said a colleague had just assisted me and then made my escape. Totally put me off visiting the Benefit counter. It didn't feel like she was being helpful, but just trying to push the latest product at double my budget. Has anyone had any similar experiences?
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Style & Beauty
Annoying Benefit sales technique
20 replies
ATeaPleaseBob · 06/12/2014 08:09
OP posts:
japaneseplum ·
06/12/2014 08:40
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