Bought some work trousers on mango outlet, 3 pairs in fact and sent two back as they were HUGE. I thought mango sizing was tiny? Anyway, been over two weeks now and they say they haven't received my parcel (as it's got to go to Spain!) even though I sent it to the uk returns address and it's been signed for. I googled it and there are so many horror stories of people never getting a refund and because it's abroad, it's tough. Just wanted to warn others really, and hope for the best.