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Hair colour disaster - any colourists here?

(16 Posts)
BuddyKringleberry Tue 18-Nov-14 21:43:44

I need help. For as long as I can remember I have had a full head of (bleach I think?!) highlights. My hair is originally mousy brown. Last week my usual hairdresser came round and gave me a full head of highlights, as well as a high lift tint (for the first time) I knew it went wrong when she told me not to panic when I looked in the mirror. My hair was glowing a horrid orange colour. She came back the following day and put a different tint on some of it. It was undoubtedly better but was still too orangey (I've always liked ashy blonde rather then yellows) So I asked her to come back and sort it again. Yesterday she arrived and painted bleach onto parts of my hair. She left and when I washed it off as instructed after 30 mins, the top half of my head was again glowing a orangey/yellow. I called her again, and she arrived with a rinse (fancifull silver lining.) she squirted it on and when she left my hair did look slightly better as the rinse had toned the orangey yellow to grey. However in the cold light of day, my hair looked like it was streaked with dirty dishwater. I washed my hair tonight and the rinse came straight out. I'm now left with the awful yellow top half of my hair. I feel pretty gutted I've paid £100 for what looks worse then a home job. I don't feel like I can contact her again, it's awkward she's a nice girl and always broke so I can't ask for my money back. I can pay for it to be rectified but need to have some idea what needs to be done.

My scalp was burning so badly the last two times she put the tint and colour on it, I actually have scabs on my scalp.

Really upset to have such awful hair particularly given that I'm going on my hols in two weeks and Christmas is coming.

Can anyone advise me what I should do to get this sorted? TIA x

TweedAddict Tue 18-Nov-14 21:50:12

Wow sounds like she really doesn't know what she is doing! No hairdresser will touch you with scabs I'm sorry too say.

BuddyKringleberry Tue 18-Nov-14 21:52:48

It looks better in this pic then in real life. You can see the colour difference from the top to the bottom of my hair shock

BuddyKringleberry Tue 18-Nov-14 21:55:50

I can't believe it, she's been doing my hair for years, I don't know why she decided to put the tint on if it's wasn't going to give me the ashy look I go for. Do you know what I need to do to get it rectified once my scalp has healed? I couldn't have anything put near my scalp while it's still so sore anyway x

StevenToast Tue 18-Nov-14 21:56:35

Total non expert here but if you're willing to go for a complete change could you buy a home colour in a nice wintry brown to put on top?

BuddyKringleberry Tue 18-Nov-14 21:59:06

I have too much grey to go all over dark sad that was my first guy instinct but don't think an all over colour will take evenly due to the colour difference between the top and bottom of my hair. I was wondering if anyone knows whether lowlights may help x

plannedshock Tue 18-Nov-14 22:08:10

If I was your hairdresser I would advise (once any burns has healed) to go through and do a full head of foils using a bleach + 6% on the most orange bit, (missing the ends) and maybe some low-lights to break it up then once that has taken use a really slow soft toner to catch any remaining yellow without lifting any of the new colour. Wella do some nice ones in the relights range. Either that or pick out some foils , again bleach + 6% on missing out the ends and put a rich colour around your foils to tone everything down but still leaving you with some hi-lights, don't darken it completely otherwise you will end up re hi-lighting and end up with dead over processed hair. And maybe invest in some Moroccan oil to try and rescue your hair because that's a lot of lifting and bleaching you have had!!

BlueBrightBlue Tue 18-Nov-14 22:24:57

I would have a radical haircut. A short croppy bob or perhaps go even shorter; it's only hair.
Long hair can only take so much punishment which is why I had my long locks chopped after years of home dyeing .
Sorry if I sound rude but long bleached hair is a bit aging,my hair once my crowning glory started to look a bit witch like.
I took the plunge and let my hairdresser decide what was the best course of action to take and she did an Edward Scissorhands number on it.
I was surprised to find I looked 10x better and a good few years younger.
Schwarzkopf colours are pretty good, I find they don't fade and are petty natural looking.

BuddyKringleberry Tue 18-Nov-14 22:29:19

Thanks so much for that planned I know nothing about colouring etc, the idea of more bleach scares me! So the bleach foils will take away the orangeness, and then some lowlights will get rid of the solid block of blonde. That makes sense, I think I'll get myself to a salon as soon as I'm healed x

BuddyKringleberry Tue 18-Nov-14 22:46:31

My hair seems to grow so slowly, I'd be so scared to cut it off. It really grew during my pregnancies and as I'm not planning on anymore babies, I'm worried it would literally take me forever to get it back to this length.

I do agree long bleached hair can be ageing, but I'm 28 so would like to keep it for a few more years.

I wish I was brave enough for the chop, but I'd still have the dodgy colour at the root.

This is my usual colour (I'm in the gold top) x

Rollypoly100 Tue 18-Nov-14 23:46:13

Try Touch of Silver Provoke shampoo. It's purple (like ink!) and will offset any orange tones. I had a colour disaster, heavy handed chocolate lowlites (I am naturally mouse) really didn't suit me so had it lightened and it lifted to a lurid orange. Provoke has toned it right down to quite a nice blonde and I'm just growing it all out. Try it, it really does work. Hope that helps.

pantsjustpants Wed 19-Nov-14 07:05:10

You need to seriously think about the length. I had to have mine into the shortest bob possible due to my now ex hairdresser you so much bleach that it was breaking off! That was just awful, so I'd pre-empt that tbh.

You need to get a really good hairdresser to give you a consultation, you'll know where you're at then and what needs to be done.

Purple shampoo is fabulous stuff. I use the R32 range, it's inky purple. They also do a really great leave in conditioner, it's just brilliant on my hair.

pantsjustpants Wed 19-Nov-14 08:00:53

The make is Reference of Sweden. The conditioner is Ref. 532 and shampoo is 343. Sorry, brain freeze!

BuddyKringleberry Wed 19-Nov-14 09:05:34

I'm using the Osmo silver shampoo, it's been my favourite one of all the ones I've tried over the years as it's not too drying. Really hope I can keep the length, my hair has never got to this length before in my life (thanks to my twin pregnancy, my hair grew and grew) I emailed the girl who did my hair last night just to say what had happened and what does she suggest I do. She's asking me not to get elsewhere (in the same message she told me she's so depressed) so now I feel like I should let her do it but I know as to even consider it confused x

pantsjustpants Wed 19-Nov-14 10:21:32

I'd still go for a consultation somewhere else, somewhere with a really good reputation. It's not like they can do anything as your scalp needs to heal. At least you'd have a plan of action.

BuddyKringleberry Wed 19-Nov-14 13:11:57

I'm just back from a recommended local salon. They have told me to wait a week at least, using conditioning treatments in the meantime. So I'm booked in for next Wednesday to get it sorted all being well! Thanks so much for your ideas and suggestions x

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