This is page 1 of 1 (This thread has 16 messages.)
Whether you’re a beauty novice or a confirmed fashionista, this topic is for consulting Mumsnetters on all things style-related. Plus, check out our Swears By page for the inside track on the next Mumsnet must-have.
I've got one of their dresses. I bought it after seeing a picture of (cough) Jodie Marsh in it a couple of years ago (noteworthy because she actually looked chic and modest). It's a lovely style and cut. The fabric isn't fantastic, though.
I bought a cream Bardot dress. It was nice but a bit old for me so I returned it registered post. Approx10 days after they received it back I hadn't even had notification from them that they'd received it and would refund. So I emailed them and quickly got an email back apologising and saying they'd refund in next 24-48 hours. Days later still nothing so I called and got an apology for delay as they'd had 'loads of returns' and they'd refund that day. It was a paypal payment direct from my account so would show straight away. Close of business next day I called again, asked to speak to a manager and eventually got my refund. Almost 3 weeks after they got the dress back!
I am going to go against the consensus here and say I thought the quality was awful. I ordered a dress that looked like a 'with lycra' dress you'd find on a market stall in the 1990s. I sent it back and had to chase for weeks to get a refund. Would never order from them again.