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Well, my 3-week old £45 Monsoon jeans have a hole in the knee...
Similar thing happened to me a couple of years ago, only it was a sort of pulled-loop on the back of the knee, and it must've been there when I bought them and I just didn't notice.
I rang and told them about it in a very 'don't suppose you can do anything about it' sort of tone, and they were really nice and told me to come in and they'd swap them for me. They also put some on one side until I could get there. I'd actually paid on a Monsoon account card, which I think would have covered me if they'd been arsey, but it didn't come to that and they swapped them without complaint. I reckon the secret is to be very non-agressive and get them onside straight away!