Ok, so yesterday, i went to have the same colour done as i had a few months ago. Different stylist, but same colour, the colours (a mix) of what i thought was 2, was written down on my card. A nice rich dark chocolately brown with a hint of mahogany.
So i just asked for the same colour i had before. The colour was applied. Obviously it was applied to my roots first as i had regrowth there so my hair was lighter (which was the same case as last time). But this time the colour was only left on my lengths and ends for no longer than 10 minutes and wasn't 'saturated' in properly. Last time, the roots were done first, left on for 10 minutes, then my lengths & ends done and the whole lot left on for the remainder of the time - 30 mins or so.
So once my hair was dried, i could tell the colour wasn't right - my roots were glowing red, my lengths were not dark enough and patchy. I felt gutted. It's not like i feel really comfortable in the hairdressers,i don't go in that often. The girl who usually does my hair is on holiday. When the stylist asked me if my colour was alright, i had to say no.
I said the roots are too red, that this was not the same as last time. She said the mixed it as the card said & showed me the card, there were about 4 reds mixed in with 1 brown! Anyway, i wasn't happy, it wasn't her fault. I showed her a photo on my phone of myself of what my hair was like when i had it done last time & straight away she said that it was darker & if she'd she that photo first she wouldn't of put all those reds in.
Well it was sorted, she put a base brown on which subdued the red a bit. I just don't know why the colour came out so different this time. I felt a bit awkward about complaining but she was nice about it and i told her it wasn't her fault. Initially they wanted to charge me for the correction, but after a bit of negotiation, they decided not to.
Needless to say, i think its home colours from now on. Besides i don't think my husband is going to let me go anywhere near a hairdressers tinting brush again!
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Hairdressers - Colour came out wrong!
2 replies
HaveAGoodDay · 24/05/2013 10:53
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