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(5 Posts)
goodygumdrops Mon 13-May-13 14:39:19

Has anyone ordered from here before? I ordered two dresses from them which I had to return as they didn't fit properly. I have contacted them twice since regarding my refund and emailed and they have not replied to me. They state that refunds can take 30 days after processing but I just want they to confirm receipt. They are not cheap! Can anyone reassure me they are not a dodgy company?

MrsCampbellBlack Mon 13-May-13 14:40:33

They're fine but yes slow to refund.

AmberNectarine Mon 13-May-13 14:42:18

They have a history of slow refunds as I understand it...

Hopefully Mon 13-May-13 14:48:49

They are appallingly slow at refunds, but yes, they do always do them. Their clothes are fabulous quality IME, but the refund thing makes me avoid taking a punt on anything.

goodygumdrops Mon 13-May-13 17:25:08

Thanks for your replies feel reassured now!

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