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I ordered a jacket last week. Good quality but I sent it back because too small stupid big boobs I noticed on the Debenhams website that they stock Joe Browns so Zim going to have a gander in-store this week as there were loads of other things I liked the look of but think I would need to try on.
Quality of everything I have bought from them is good. I've had a number of dresses for a few years and they still look good as new, actually cotton as opposed to viscose mixes. Sizing is usually on the generous size or at least it used to be. If you are larger, Simply Be stock Joe Browns in plus size ranges, not sure if they are available from Joe Browns direct in the larger sizes though.
I've had a mix, some things are great, some have had to go back. The things I have kept have tended to be those with a bit of leeway in the fitting, fitted things have been quite snug and as many of them are meant to be worn as layers thst can be a problem. Quality is reasonable for the price but I mainly only shop in the sale.
I find it is good quality but comes up small(size 18). Some unusual bits and it does wash well, also re-sells well om ebay. Never had any problems with delivery or returns and I would recommend them as a company.