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What pests La Redoute are! Since they cancelled my order without telling me, they've been sending me junk emails AND texts. I have had to go to the bother of unsubscribing from them. Won't use them again.
Again, they've cancelled my order without telling me, I had even received email confirmation of my order and that it was being prepped for shipping! Disgusting! They actively promote the use of voucher codes so are a bit rich in getting pissed off at this one being distributed. I set up an accout with them but i won't use them again.
wildthong - you didn't do anything wrong, i've been a la redoute customer for years, there are always lots of codes available around the internet, they email codes and offers all the time, i've had codes with very similar offers to the '2212' one before, in fact i don't think i've made an order with them without a code.
fair enough if they don't want to honor the code, but an email notification would have been nice, a 'this code is invalid, would you still like to progress with your order?'
fwiw, i used the code to order a dress, the dress wasn't discounted with it, i was just after the free delivery. i've reordered the dress using the '2250' code instead, this time it's knocked 50% off plus there's a free bag! in cancelling my first order, they've actually saved me money, ha!
I found it on one of the voucher code websites and reposted it here. There was nothing on the original site to say it was supposed to be restricted and not for general use so I thought it was one of the many codes that this company put out. Apologies again, it's really disappointing. I'm closing my account as well as I think it's rubbish customer service.
Germyrabbit - and how was I supposed to know that exactly? La Redoute are forever putting out codes.
I wouldn't have a problem if they emailed me to say that the code shouldn't have been made available and so they were cancelling the order and refunding the extra I paid, but they just cancelled it - no email, no notification that it wasn't going to arrive. I had to log in to my account to see that it had disappeared.