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Whether you’re a beauty novice or a confirmed fashionista, this topic is for consulting Mumsnetters on all things style-related. Plus, check out our Swears By page for the inside track on the next Mumsnet must-have.

Would you return it?

(11 Posts)
ellangirl Sat 29-Dec-12 21:37:00

Bought a top from monsoon, have only washed it once (according to instructions of course) and it's shrunk. Looks stupid now and is unwearable IMO. Should I take it back?

LaTrucha Sat 29-Dec-12 21:39:16


Mumelie Sat 29-Dec-12 21:39:16

Yes I would. Do you still have the receipt?

MrsAlexanderSkarsgard Sat 29-Dec-12 21:46:52

Yes, no hesitation.

ellangirl Sat 29-Dec-12 21:55:12

Yes I do have receipt. Won't they just dispute that I washed it according to instructions? Never returned anything for this reason before.

finlaysmum12 Sat 29-Dec-12 22:04:56

please return it.
I had a shirt from slfridges last year,washed it once-looked like a dish cloth!!
They refunded it because I had the receipt.

sparklychocolatepenny Sat 29-Dec-12 22:32:47

Yes, return it. This year I have returned a jumper to Republic that shrank in the wash, and a pair of ds's pjs to M&S because the seam unravelled in the wash - he hadn't even worn them!

bishboschone Sat 29-Dec-12 23:30:07

If you are sure you washed it according to the instructions , take it back . They are supposed to test items and label them correctly . Often the skip this and wing it as its cheaper to get a few returns . Stick to your guns and say its their responsibility to put the correct instructions on clothing . They may want to send it off to be tested but I doubt it as its expensive .

SantasENormaSnob Sun 30-Dec-12 15:09:43

Definitely take it back.

Meggles76 Sun 30-Dec-12 15:42:30

I always keep receipts and always return things if I am not happy. Never had a problem with the major high street stores.

Mrsrudolphduvall Sun 30-Dec-12 15:49:32

I have had real problems with Monsoon tops.
I bought a couple which weren't cheap, and both shrank.
I had the receipts, and they were very good about refunding.
I wash everything on 30 degrees, and don't think I'll be tempted by Monsoon again.

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