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Whether you’re a beauty novice or a confirmed fashionista, this topic is for consulting Mumsnetters on all things style-related. Plus, check out our Swears By page for the inside track on the next Mumsnet must-have.
Have shopped with Boden for years and find they go above and beyond their own great refund policy. Few years ago bought DS winter coat from there. After 3 months of regular wear the cuff frayed. I rang them for help. They said they would refund straight away. I got refund before I had even returned the coat! They then managed to track me one down in another and only charged me a ridiculously low sale price for it. Customer service is what keeps me going back to Boden