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Zara order processing time - two weeks and counting, normal?

(6 Posts)
littlepinkpear Tue 30-Oct-12 21:55:21

I've ordered two things from Zara two weeks ago, and the order is still sitting at processing. I'm no where near a store, hence online.

Is this normal? Customer service blurb suggests it might be.

Really two weeks for online? Anyone had the same?

ruby22 Tue 30-Oct-12 22:06:22

no. normally arrives within 3 days. ring the customer servs number and be prepared for rudeness!

dexter73 Tue 30-Oct-12 22:06:33

I always get my things in a couple of days. I orederd a scarf on Sunday night and it arrived today. Have you been able to ring them?

HyvaPaiva Tue 30-Oct-12 22:13:00

I always receive my order in a couple of days with standard delivery so two weeks is definitely not normal for them. You should speak to them.

littlepinkpear Tue 30-Oct-12 22:17:41

Thanks, was assuming it was coming from Spain!

bishboschone Tue 30-Oct-12 22:19:34

Mine took a couple if days . Lovely box and packaging too smile

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